Receive deliveries in the client portal

A business explicitly gives a warehouse contact receiving access to a Project. Confirm that contact’s mailbox and sign in with the normal Biosphere login. Receiving appears only while your client company has an active grant.

Find a package

Open the Project in Receiving and use the recorded tracking reference to find its package. Only contents inside the granted Project are shown. A customer email match by itself does not allow receiving writes.

Record a count or photo

1. Select the package contents you actually checked.
2. Enter the cumulative Received total, including any damaged units, and its exact Unit. Enter the damaged subset in Damaged total.
3. Set Received on and add a useful Receiving note.
4. Select Review count, check the totals, then Confirm received. Repeating a saved request does not add a count.

If two of three units have arrived, enter 2. When the third arrives, change the cumulative count to 3. A correction supersedes the old count and keeps its history. Use a correction reason when reducing the count or changing its unit. Counts never change stock, including damage found later. Business staff use Receive on the purchase order to post stock separately. Opening physical counts belong in that stock receipt form. Warehouse counts and final-site counts remain separate observations.

Photos use the ordinary upload and processing flow. A successful upload request is separate from the saved, processed photo; check its result before leaving.

Access and privacy

The business can revoke the grant, and it expires at its recorded time. Changes to the contact, Project association or confirmed mailbox also end access on the next check. Receiving contains no order prices, costs, budgets or payments.